In The Media | 10 August 2016

NDIS providers entering eighth week without payment as families face approval delays

National Disability Insurance Scheme providers say they are entering their eighth week without payment because of an ongoing computer glitch.

This is despite assurances from the NDIS agency that the main problems had now been fixed.

Sonya Murchland’s occupational therapy clinic in Adelaide puts through up to 30 claims a day.

But for the last eight weeks, most have not worked and she is tens of thousands of dollars out of pocket.

“We’ve had to use our financial reserves to continue to pay our staff who have been continuing to provide services to clients,” Ms Murchland said.

“There’s now been four pays and reserves have been diminished quite significantly.”

The National Disability Insurance Agency (NDIA) is offering emergency payments to affected clients but Ms Murchland said she had not been able to secure all of the money.

Source: ABC News