Privacy Policy

We care about protecting your privacy and your personal information. We are committed to managing personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains:

• how we collect and use your personal information;
• your right to access and correct your personal information;
• how to make a privacy complaint; and
• how we protect your personal information from misuse or unauthorised access.

This policy applies to all users of this website who provide us with personal information.

What is personal information?

Personal information is any information or opinion that can identify you or reasonably identify you, whether true or not and whether recorded in a material form or not. Common examples include your name, email address, phone number, and IP address.

Why do we collect personal information?

We collect your personal information to:

• keep you informed about the Every Australian Counts campaign and other related issues;
• help you take part in campaign activities; and
• respond to your enquiries or feedback.

Do I have to provide my personal information?

No, you don’t have to provide personal information. But if you choose not to, we may not be able to:

• send you campaign updates;
• help you participate in online actions such as petitions or emails to politicians; or
• respond to specific queries or requests.

If you would like to support the campaign without sharing your personal details, please contact us and we will do our best to help.

What personal information do we collect and how do we use it?

The types of personal information we may collect include:

• your name, email address and phone number (e.g. when you fill out a form or send us a message);
• information about your device and activity on the website (e.g. IP address, browser type, pages visited) via our website host or analytics provider;
• occasionally, sensitive information such as your disability information or political views, if you choose to share it (e.g. when engaging in advocacy activities). By providing this information, you consent to us collecting it.

We only use your information for purposes that are directly related to our campaign and do not sell or rent your information to anyone.

How do we collect personal information?

Where possible, we collect personal information directly from you – for example, when you complete a form or contact us. We may also collect personal information:

• from publicly available sources or third parties, but only if you have given your consent or if it’s otherwise permitted under the Privacy Act;
• from other users of the site, in which case we will remove your information if you notify us.

If we collect information from someone else, we will take reasonable steps to inform you and explain why we collected it and how we intend to use or disclose it.

When do we disclose your personal information?

We only use or disclose your personal information:

• for the reason it was collected;
• with your consent;
• where required or authorised by law; or
• for related purposes you would reasonably expect.

We never sell your information or share it with third parties for direct marketing purposes.

We may share your personal information with trusted service providers who assist us in operating the campaign (e.g. email services, website hosting, IT support). Some of these providers may be located overseas, including in the USA, UK and Singapore. We ensure they handle your information in a way that complies with Australian privacy law.

Accessing and correcting your personal information

You have the right to request access to personal information we hold about you and ask for corrections if it is inaccurate, out of date or incomplete.

To make a request, please email or write to us:

Every Australian Counts
C/O Australian Federation of Disability Organisations (AFDO)
552 Victoria Street
North Melbourne VIC 3051

You will need to verify your identity before we can give you access to your personal information. We aim to respond within 14 days and no later than 30 days. We may charge a reasonable fee for processing large or complex requests.

We may refuse access in limited circumstances outlined in the Privacy Act (e.g. where access would impact the privacy of others or relate to legal proceedings). If we refuse your request, we will explain why.

How we keep your information secure

We take reasonable steps to protect your personal information from loss, unauthorised access, modification or disclosure. This includes secure storage, limited access to staff and contractors who need it, and security protocols for electronic data.

Complaints

If you are concerned about how we have handled your personal information, you can contact us using the details above.

We will respond to your complaint as quickly as possible. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our operations. The most recent version will always be available on our website.