People with disabilities are struggling to get answers from the National Disability Insurance Scheme (NDIS), Labor says, as it urges the Government to boost funding for the agency overseeing its troubled rollout.
Complaints are mounting about the NDIS after it shifted from trial phase to full scheme mid-last year.
Disability organisations have argued the planning process for participants is too often rushed, leaving people without services and equipment they need.
Many of these poor-quality plans, they said, were because crucial planning meetings had been held over the phone and not in person.
Source: ABC News