In The Media | 29 July 2016

NDIS rollout is on time despite issues

More than $26 million of payments have been made through the National Disability Insurance Scheme since its launch on July 1, despite some technical glitches, the agency behind the NDIS says.

The figure undermines a South Australian MP’s claim on Wednesday that IT issues have prevented a single NDIS payment plan from being approved since the scheme’s rollout at the start of the month.

Kelly Vincent, who represents the Dignity for Disability Party, said a lack of resources had prevented the agency from fixing a flawed computer system.

“Many service providers, agencies and self-managed clients are unable to access the new payment website, and people with disabilities continue to be left in crisis,” Ms Vincent said in a statement.

The agency acknowledged it had experienced some technical issues but denied these had slowed the transition of the NDIS from a trial to a fully fledged scheme.