In The Media | 24 October 2016

NDIS: Disability advocates call new payments scheme ‘time-consuming and prone to error’

Disability advocates are ramping up calls for the National Disability Insurance Scheme to reverse a decision on the way it handles payments to participants.

From July 1 the agency that administers the scheme stopped giving people a month’s payment in advance, instead asking participants to obtain receipts and claim money back.

It is the latest in a series of problems with the scheme, which include IT problems and disputes over care plans and payments to service providers.

Disability advocate Belinda Rogers said the changes, which were brought in “without any consultation”, were restricting the freedom of choice of participants in the scheme.

“People who choose to self-manage now have to pay up front for the services themselves and be reimbursed by the National Disability Insurance Agency,” she said.

“It makes it impossible, because a lot of people are on the Disability Support Pension and don’t have the financial wherewithal to do that.”

Source: ABC News