Minister for Social Services and Disability Services Christian Porter has announced a review of the National Disability Insurance Scheme’s IT system after claims the system has been a “debacle”.
“The implementation of the National Disability Insurance Scheme myplace portal will be reviewed to ensure the system is meeting the agreed expectations of NDIS participants and providers,” Porter said.
He said he would “commission an independent review of the system following disruptions to the ICT system in recent weeks”.
“The National Disability Insurance Agency has experienced issues including the uploading of provider data to the portal, which has resulted in delays to payments being issued by the agency and concerns being expressed by some providers and participants,” Porter said.
The announcement comes after the federal government was again called on Thursday tourgently step in and sort out “the IT debacle hampering the National Disability Insurance Scheme” as some providers claim they are being forced to suspend their services.
Source: Pro Bono Australia