In The Media | 29 July 2016

Government Urged to Sort Out NDIS ‘IT Debacle’

The federal government is once again being called on to urgently step in and sort out “the IT debacle hampering the National Disability Insurance Scheme” as some providers claim they are being forced to suspend their services.

Dignity for Disability MLC Kelly Vincent is demanding that Social Services Minister Christian Porter “urgently intervenes” as she claims many service providers, agencies and self-managed clients have been unable to access the new payment portal, which allows NDIS participants to claim against their funding packages to pay for their services.

Moreover, according to Vincent, no NDIS plans have been approved since before the NDIS was rolled out nationally on 1 July.

This latest call for government intervention follows an earlier complaint made by Vincent at the beginning of the month that the NDIS, the country’s biggest social policy project since Medicare,  was “gridlocked” while the government was in caretaker mode.

Source: Pro Bono Australiaa