Former disability discrimination commissioner Graeme Innes has lodged complaints with the Australian Human Rights Commission against ride-sharing service Uber after two drivers refused to transport his guide dog.
Both incidents occurred on 24 March when Innes ordered back-to-back Uber cars in Sydney to pick up his daughter from hospital.
“[The first Uber] arrived and I walked towards the car and he said I can’t take pets, and I said this is not a pet this is a guide dog, there’s a requirement to carry guide dogs. And he said no this is a new car, this is a brand new car, it’s a $90,000 car, I can’t take animals in the car it will just make it messy,” Innes told Pro Bono Australia News.
Source: Pro Bono Australia