In The Media | 23 January 2015

Chief executive admits flaws in NDIS coverage for ACT families and responds to criticism

The chief executive of the National Disability Insurance Agency has admitted there are gaps in coverage for some ACT families, as administrators respond to criticism regarding delays, bureaucracy and complicated paperwork.

David Bowen met NDIS recipients and service providers from across the ACT on Tuesday morning to identify limitations and challenges before the scheme is formally launched in 2016.

“We haven’t come up against particular gaps, other than in some areas of specialised therapies and that will remain an issue, as there are already shortages in some locations,” he said.

“I think that it will emerge as a gap as more money enters the marketplace, so it just needs to be managed over the transitional period.”

Just 28 planners are working to move almost 500 Canberrans on to the NDIS by the end of 2015, which has prompted complaints that “swamped” workers are making the process take longer than it should.

Source: The Canberra Times